Article: Long-term EHR acceptance
There's an interesting summary on CMIO , about an equally interesting article over at JAMIA regarding design and user acceptance of an EHR over one year. We should applaud the authors for proving a long-held tenant of developing EHRs - that a well-designed EHR will be well-accepted (and increasingly so) over time. Part of the explanation for an increased acceptance over time can be attributed to a learning effect, and the fact that the users are getting comfortable using the system. This holds true especially for well-designed software. I can only speculate that poorly designed software would also see better (relatively speaking) acceptance as users just get worn down on using poorly designed software. Definitely another reason to design it right the first time. The tangent from here that my mind takes is that when technology changes and new innovations are made, how do we get users to buy into changing what they've grown to like? Assuming that the...